Statut actuel Non-inscrit Tarif 140€ Commencer This cours is currently closed Lien pour acheter : https://paiement.kaizylearn.com/produit/preparation-a-la-certification-itil/ Contenu Cours Préparation à la certification ITIL® 4 Foundation Course Overview Introduction to Service Management and ITIL Key Concepts of Service Management Four Dimensions of Service Management Service Value System ITIL management practices ITIL 4 Foundation Examination Format BONUS- Supports de cours BONUS – Examen blanc + Correction à télécharger Examen blanc